Sağlık İletişiminin Etkileri: Acil Serviste İdeal Etkili İletişim İçin Önemli Noktalar
Referanslar
Chichirez CM, Purcărea VL. Interpersonal communication in healthcare. Journal of medicine and life. 2018;11(2):119-122.
Drossman DA, Chang L, Deutsch JK, et al. A Review of the Evidence and Recommendations on Communication Skills and the Patient–Provider Relationship: A Rome Foundation Working Team Report. Gastroenterology. 2021;161(5):1670-88.e7. doi: 10.1111/apt.16939
Wang YF, Lee YH, Lee CW, et al. Patient-physician communication in the emergency department in Taiwan: physicians' perspectives. BMC health services research. 2022;22(1):152.
Blackburn J, Ousey K, Goodwin E. Information and communication in the emergency department. International emergency nursing. 2019;42:30-35. doi: 10.1016/j.ienj.2018.07.002. Epub 2018 Aug 17.
Yuguero O, Forné C, Esquerda M, et al. Empathy and burnout of emergency professionals of a health region: A cross-sectional study. Medicine (Baltimore)2017;96(37):e8030. doi: 10.1097/MD.0000000000008030
Pun JK, Matthiessen CM, Murray KA, et al. Factors affecting communication in emergency departments: doctors and nurses' perceptions of communication in a trilingual ED in Hong Kong. International journal of emergency medicine. 2015;8(1):48.doi: 10.1186/s12245-015-0095-y
Ahmad AeMK, Alqarni AA, Alsharqi OZ, et al. The Impact of Marketing Mix Strategy on Hospitals Performance Measured by Patient Satisfaction: An Empirical Investigation on Jeddah Private Sector Hospital Senior Managers Perspective. International Journal of Marketing Studies. 2013;5:210.doi:10.5539/ijms.v5n6p210
Boudreaux ED, Mandry CV, Wood K. Patient Satisfaction Data as a Quality Indicator: A Tale of Two Emergency Departments. Academic Emergency Medicine. A Global Journal of Emergency Care. 2003;10(3):261-268. https://doi.org/10.1197/aemj.10.3.261
Demirtaş A, Güvenç G, Aslan Ö et al. Determination of the anxiety and the needs of family members of critical care patients in emergency departments. Gülhane Tıp Dergisi. 2020;62:231-238. doi: 10.4274/gulhane.galenos.2020.1080.
Ha JF, Longnecker N. Doctor-patient communication: a review. The Ochsner journal. 2010;10(1):38-43.
O’Daniel M, Rosenstein AH. Professional Communication and Team Collaboration. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 33. Available from: https://www.ncbi.nlm.nih.gov/books/NBK2637/.
Dingley C, Daugherty K, Derieg MK, et al. Improving Patient Safety Through Provider Communication Strategy Enhancements. In: Henriksen K, Battles JB, Keyes MA, et al., editors. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools). Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Aug. Available from: https://www.ncbi.nlm.nih.gov/books/NBK43663/.
Özcan, H., Özdemir, O., İnci, E. & Sözkesen, N. (2015). Acil Servise Başvuran Hastaların Memnuniyetlerinin Değerlendirilmesi . Sağlık Bilimleri ve Meslekleri Dergisi, 2 (2) , 149-155 . doi: 10.17681/hsp.48141.
Munodawafa D. Communication: concepts, practice and challenges. Health Education Research. 2008;23(3):369-370. doi: 10.1093/her/cyn024.
Lunenburg, F.C. (2010) Communication: The Process, Barriers, and Improving Effectiveness. Schooling, 1. [Internet] Erişim Tarihi:11.12.2022 Erişim Adresi: http://www.nationalforum.com/Electronic%20Journal%20Volumes/Lunenburg,%20Fred%20C,%20Communication%20Schooling%20V1%20N1%202010.pdf
van Servellen G. Communication skills for the health care professional: Concepts, practice, and evidence, 2nd ed. Boston, MA, US: Jones and Bartlett Publishers; 2009. xxxiv, 485-xxxiv, p.
BHTC_HSC_unit1:unit1. Communication in health and social care. Forms of communication. 3/24/10 [Internet] Erişim Tarihi: 07.12.2022 Erişim Adresi: https://resources.collins.co.uk/free/BTECHSCunit1.pdf.
Vermeir P, Vandijck D, Degroote S, et al. Communication in healthcare: a narrative review of the literature and practical recommendations. International Journal of Clinical Practice. 2015;69(11):1257-1267. doi: 10.1111/ijcp.12686
Alexander KE, Ogle T, Hoberg H, et al. Patient preferences for using technology in communication about symptoms post hospital discharge. BMC health services research. 2021;21(1):141.
Kourkouta L, Papathanasiou IV. Communication in nursing practice. Materia socio-medica. 2014;26(1):65-67. doi: 10.5455/msm.2014.26.65-67
Bijnsdorp FM, Onwuteaka-Philipsen BD, Boot CRL, et al. Caregiver's burden at the end of life of their loved one: insights from a longitudinal qualitative study among working family caregivers. BMC Palliat Care. 2022;21(1):142.
Burgdorf J, Mulcahy J, Amjad H, et al. Family Caregiver Factors Associated With Emergency Department Utilization Among Community-Living Older Adults With Disabilities. Journal of primary care & community health. 2019;10:2150132719875636.
Molero Jurado MDM, Herrera-Peco I, Pérez-Fuentes MDC, et al. Communication and humanization of care: Effects over burnout on nurses. PloS one. 2021;16(6):e0251936.
Maynard DW. Delivering bad news in emergency care medicine. Acute medicine & surgery. 2017;4(1):3-11.
Rasmus P, Kozłowska E, Robaczyńska K, et al. Evaluation of emergency medical services staff knowledge in breaking bad news to patients. Journal of International Medical Research. 2020;48(6):0300060520918699.
Caswell G, Pollock K, Harwood R, et al. Communication between family carers and health professionals about end-of-life care for older people in the acute hospital setting: a qualitative study. BMC Palliative Care. 2015;14:35. doi: 10.1186/s12904-015-0032-0
Ekberg S, Parry R, Land V, et al. Communicating with patients and families about illness progression and end of life: a review of studies using direct observation of clinical practice. BMC Palliative Care. 2021;20(1):186.
Curtis K, Tzannes A, Rudge T. How to talk to doctors – a guide for effective communication. International nursing review. 2011;58(1):13-20. doi: 10.1111/j.1466-7657.2010.00847.x.
Drossman DA, Chang L, Deutsch JK, et al. A Review of the Evidence and Recommendations on Communication Skills and the Patient–Provider Relationship: A Rome Foundation Working Team Report. Gastroenterology. 2021;161(5):1670-88.e7. doi: 10.1111/apt.16939
Wang YF, Lee YH, Lee CW, et al. Patient-physician communication in the emergency department in Taiwan: physicians' perspectives. BMC health services research. 2022;22(1):152.
Blackburn J, Ousey K, Goodwin E. Information and communication in the emergency department. International emergency nursing. 2019;42:30-35. doi: 10.1016/j.ienj.2018.07.002. Epub 2018 Aug 17.
Yuguero O, Forné C, Esquerda M, et al. Empathy and burnout of emergency professionals of a health region: A cross-sectional study. Medicine (Baltimore)2017;96(37):e8030. doi: 10.1097/MD.0000000000008030
Pun JK, Matthiessen CM, Murray KA, et al. Factors affecting communication in emergency departments: doctors and nurses' perceptions of communication in a trilingual ED in Hong Kong. International journal of emergency medicine. 2015;8(1):48.doi: 10.1186/s12245-015-0095-y
Ahmad AeMK, Alqarni AA, Alsharqi OZ, et al. The Impact of Marketing Mix Strategy on Hospitals Performance Measured by Patient Satisfaction: An Empirical Investigation on Jeddah Private Sector Hospital Senior Managers Perspective. International Journal of Marketing Studies. 2013;5:210.doi:10.5539/ijms.v5n6p210
Boudreaux ED, Mandry CV, Wood K. Patient Satisfaction Data as a Quality Indicator: A Tale of Two Emergency Departments. Academic Emergency Medicine. A Global Journal of Emergency Care. 2003;10(3):261-268. https://doi.org/10.1197/aemj.10.3.261
Demirtaş A, Güvenç G, Aslan Ö et al. Determination of the anxiety and the needs of family members of critical care patients in emergency departments. Gülhane Tıp Dergisi. 2020;62:231-238. doi: 10.4274/gulhane.galenos.2020.1080.
Ha JF, Longnecker N. Doctor-patient communication: a review. The Ochsner journal. 2010;10(1):38-43.
O’Daniel M, Rosenstein AH. Professional Communication and Team Collaboration. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 33. Available from: https://www.ncbi.nlm.nih.gov/books/NBK2637/.
Dingley C, Daugherty K, Derieg MK, et al. Improving Patient Safety Through Provider Communication Strategy Enhancements. In: Henriksen K, Battles JB, Keyes MA, et al., editors. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools). Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Aug. Available from: https://www.ncbi.nlm.nih.gov/books/NBK43663/.
Özcan, H., Özdemir, O., İnci, E. & Sözkesen, N. (2015). Acil Servise Başvuran Hastaların Memnuniyetlerinin Değerlendirilmesi . Sağlık Bilimleri ve Meslekleri Dergisi, 2 (2) , 149-155 . doi: 10.17681/hsp.48141.
Munodawafa D. Communication: concepts, practice and challenges. Health Education Research. 2008;23(3):369-370. doi: 10.1093/her/cyn024.
Lunenburg, F.C. (2010) Communication: The Process, Barriers, and Improving Effectiveness. Schooling, 1. [Internet] Erişim Tarihi:11.12.2022 Erişim Adresi: http://www.nationalforum.com/Electronic%20Journal%20Volumes/Lunenburg,%20Fred%20C,%20Communication%20Schooling%20V1%20N1%202010.pdf
van Servellen G. Communication skills for the health care professional: Concepts, practice, and evidence, 2nd ed. Boston, MA, US: Jones and Bartlett Publishers; 2009. xxxiv, 485-xxxiv, p.
BHTC_HSC_unit1:unit1. Communication in health and social care. Forms of communication. 3/24/10 [Internet] Erişim Tarihi: 07.12.2022 Erişim Adresi: https://resources.collins.co.uk/free/BTECHSCunit1.pdf.
Vermeir P, Vandijck D, Degroote S, et al. Communication in healthcare: a narrative review of the literature and practical recommendations. International Journal of Clinical Practice. 2015;69(11):1257-1267. doi: 10.1111/ijcp.12686
Alexander KE, Ogle T, Hoberg H, et al. Patient preferences for using technology in communication about symptoms post hospital discharge. BMC health services research. 2021;21(1):141.
Kourkouta L, Papathanasiou IV. Communication in nursing practice. Materia socio-medica. 2014;26(1):65-67. doi: 10.5455/msm.2014.26.65-67
Bijnsdorp FM, Onwuteaka-Philipsen BD, Boot CRL, et al. Caregiver's burden at the end of life of their loved one: insights from a longitudinal qualitative study among working family caregivers. BMC Palliat Care. 2022;21(1):142.
Burgdorf J, Mulcahy J, Amjad H, et al. Family Caregiver Factors Associated With Emergency Department Utilization Among Community-Living Older Adults With Disabilities. Journal of primary care & community health. 2019;10:2150132719875636.
Molero Jurado MDM, Herrera-Peco I, Pérez-Fuentes MDC, et al. Communication and humanization of care: Effects over burnout on nurses. PloS one. 2021;16(6):e0251936.
Maynard DW. Delivering bad news in emergency care medicine. Acute medicine & surgery. 2017;4(1):3-11.
Rasmus P, Kozłowska E, Robaczyńska K, et al. Evaluation of emergency medical services staff knowledge in breaking bad news to patients. Journal of International Medical Research. 2020;48(6):0300060520918699.
Caswell G, Pollock K, Harwood R, et al. Communication between family carers and health professionals about end-of-life care for older people in the acute hospital setting: a qualitative study. BMC Palliative Care. 2015;14:35. doi: 10.1186/s12904-015-0032-0
Ekberg S, Parry R, Land V, et al. Communicating with patients and families about illness progression and end of life: a review of studies using direct observation of clinical practice. BMC Palliative Care. 2021;20(1):186.
Curtis K, Tzannes A, Rudge T. How to talk to doctors – a guide for effective communication. International nursing review. 2011;58(1):13-20. doi: 10.1111/j.1466-7657.2010.00847.x.
Sayfalar
11-18
Gelecek
23 Ocak 2023
Telif Hakkı (c) 2023 Akademisyen Kitap Portalı
Lisans
LisansNasıl Atıf Yapılır
1.
Balcı N, Kavak N. Sağlık İletişiminin Etkileri: Acil Serviste İdeal Etkili İletişim İçin Önemli Noktalar. Içinde: Kekeç Z, editör. Güncel Acil Tıp Çalışmaları III [Internet]. Türkiye: Akademisyen Yayınevi Kitap DOI Portalı; 2023 [a.yer 16 Temmuz 2026]. ss. 11-8. Erişim adresi: https://omp35.books.akademisyen.net/index.php/akya/catalog/book/2461/chapter/14492