Tepe, S. Determination of Factors Affecting Call Center Selection Using Multi-Criteria Decision-Making Technique: Analysis With Dematel Method. In Current Studies in Social Sciences VII; Durgun Şahin, Y., Ed.; Academician Publishing Book DOI Portal: Türkiye, 2023; pp. 73-90. https://doi.org/10.37609/akya.2817.c9404.